Job Information
Dish Network Strategic Account Manager - Amazon in LITTLETON, Colorado
Company Summary
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department Summary
Our Retail Wireless team, serving our Boost Infinite, Boost Mobile and Gen Mobile Brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we’ll emerge as the nation’s fourth facilities-based wireless carrier and a disruptive force in the market at large.
Job Duties and Responsibilities
Boost Mobile is the only wireless carrier in the United States to offer postpaid wireless services through Amazon and is strategically positioned to challenge the industry status quo. Boost Mobile is seeking a highly motivated and experienced Strategic Account Manager to manage and grow sales through this critical channel. The ideal candidate will possess a strong background in strategic account management, e-commerce, and sales strategy. This role is pivotal in driving sales growth, optimizing account performance, and ensuring exceptional customer experiences through the Amazon platform.
Key Responsibilities:
Account Management: Serve as the primary point of contact for Amazon, managing the relationship to ensure alignment with Boost Mobile’s strategic goals and objectives
Sales Strategy: Develop and implement sales strategies to achieve and exceed sales targets for Boost Mobile services on Amazon. Analyze sales data and market trends to optimize product listings and pricing strategies
Collaboration: Work closely with internal teams, including sales ops, marketing, product development, and customer service, to ensure seamless execution of sales initiatives and promotions
Performance Analysis: Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of sales strategies. Provide regular reports and insights to senior management
Promotions and Campaigns: Plan and execute promotional campaigns on Amazon to drive product visibility and sales. Coordinate with sales ops and marketing teams to develop compelling promos, content and advertising strategies
Customer Experience: Ensure high levels of customer satisfaction by addressing issues promptly and working with customer service teams to resolve escalations effectively
Contract Negotiation: Negotiate terms and conditions with Amazon to secure favorable agreements that support Boost Mobile’s business objectives
Market Research: Stay updated on industry trends, competitor activities, and emerging technologies to identify new opportunities for growth
Skills, Experience and Requirements
Education and Experience:
Bachelor’s degree in Business Administration, Marketing, Sales, or a related field
Minimum of 5 years of experience in strategic account management, with a focus on e-commerce and sales strategy
Skills and Qualifications:
Proven track record of managing large accounts and achieving sales targets
Strong understanding of Amazon’s sales platform and best practices
Excellent analytical, negotiation, and communication skills.
Ability to work independently and as part of a team in a fast-paced, dynamic environment
Proficiency in using sales analytics tools and CRM software
Salary Ranges
Compensation: $83,950.00/Year - $119,900.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.
Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.